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We want you to have a memorable function with us, our promise to you is to always provide the best customer service. We will be there for you from initial contact, through the booking, to the event itself and any after-event care.
Following these simple steps will ensure a smooth running and a fantastic function:
Via email, website, social media, or even the old-fashioned telephone. We will advise you of which boat is suitable for your event and the availability.
Don’t miss out! We can provisionally hold dates free of charge for 7 days, giving you the chance to work out costs and logistics.
Meeting our onboard team and seeing our boats is the best way of getting a feel for the venue for your event.
Ready to confirm? Agree to our T&C’s by completing an online booking form and sending us a 25% boat hire deposit via BACS transfer, we then assign you an experienced event manager, book the piers and send confirmation. Get ready to send out those invitations!
Want to know the route the boat will take? How many tables there will be? Or need help with the catering options? Your event manager will have all the answers and guidance that you require, just ask away! Don’t forget that the balance payment is due 1 month before.
The days and weeks before your function are your time to confirm numbers, add on any extras and finalise the small details. Final numbers need to be with us 10 days before the function, we will send you a private charter confirmation with all the details on to confirm, then sit back and relax, your event is nearly here!
The hard work has paid off, get ready to enjoy the event whilst our onboard team work tirelessly to ensure a great time is had by all passengers.
We always love to hear how the event was, share your experience with us, our ears are always listening and we love to improve
Use our quote calculator to get an estimate of the costs for your function
Our boats get booked up months in advance, check if your date is free