Working alongside our Events team in our small office in Orpington your main duties will include:

• Dealing with new enquiries and existing customer queries via email, telephone and WhatsApp.
• Arranging client appointments for viewings of vessels and liaising with crew
• Producing detailed quotations for clients
• Processing function bookings via an in-house database system and booking procedures
• Booking catering, entertainment and other event requirements with suppliers
• Liaising with clients, CPBS staff and suppliers to ensure the smooth running of events
• Inputting of client, supplier and function details on to database, and database management
• Inputting client and supplier invoices onto Sage
• Ensuring client payments are made on time
• Other office duties including daily post, social media, filing, and stationery ordering and other ad-hoc duties when required

Qualifications

The successful applicant:

• Will be working in a small team so must be very motivated and pro-active.
• Will be willing to learn and adapt to become part of our successful team.
• Must have the ability to work in an organised way under pressure, prioritise workload and meet tight deadlines.
• Events, PA/ EA, travel agent, admin or similar office based experience required.
• Must have a minimum of 1 year’s office/admin experience.
• Experience of raising invoices and credits and payment processing would be an advantage
• Must have a highly professional telephone manner, good customer service skills and excellent oral and written communication skills.
• Must be literate, numerate and accurate.
• Must be computer proficient (Microsoft Outlook, Word, Excel, etc.)
• Must have excellent attention to detail and be exceptionally organised.
• Must be a highly motivated, conscientious, enthusiastic individual.
• Must be passionate about providing excellent service and care about the client’s experience.
• Must be resourceful and able to take initiative in a challenging workplace environment.
• Must communicate effectively, anticipating the needs of staff, crew and clients, ensuring information is filtered through accordingly.

Contract: Initially 12 months with the possibility of this being extended subject to successful appraisals and the needs of the company.

Deadline for Applications: Open until filled.